IDEXX Is Hiring Customer Support Consultants

Last updated on July 11, 2020

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Idexx is looking to hire Customer Support Consultants to join their remote team.

First things first:

Who’s Idexx?

Idexx is a multinational corporation on the S&P 500 and NASDAQ-100 indices that is passionate about enhancing the health and well-being of pets and livestock, by providing state of the art diagnostic products and services.

Where Are They Hiring?

Las Vegas, NEVADA. The start date is early April 2019.

What Will I Be Required To Do?

You will be expected to provide exceptional customer service support to the veterinarians, vet technicians, and other animal health-care diagnostic clients.

The primary duties will be:

  • Answering customer queries, and handling and resolving issues.
  • Provide lab test results
  • Coordinate follow-up tests and clarify test results.
  • Respond to pick-up and delivery questions.
  • Ensure that customers are satisfied.

What Are The Requirements/Skills?

  • Have a proven track record of providing excellent customer care.
  • Ability to learn quickly.
  • Have excellent problem-solving skills.
  • Have experience in a technically related field, veterinary practice or laboratory setting.
  • Have strong written and verbal communication skills.
  • Be highly motivated and goal-oriented,especially in a remote environment.
  • Have strong organizational skills, especially in a multi-tasking environment.
  • Have strong computer and technical skills.

Anything Else I Need To Know?

Yes. You should:

  • have a quiet space from the rest of your living quarters. This space should also be secure.
  • have high-speed internet (minimum of 15 Mbps download/3Mbps upload)
  • live within 2 hours of Las Vegas, NV.

For all the bit by bit details, please visit the Idexx Hiring Page.

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About the author

Virginia Nakitari is a work from home mom passionate about making money online. She's here to show you legitimate companies offering full-time, part-time and remote jobs from home! Stay tuned!

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