This article contains affiliate links, which means I may receive a small commission, at no extra cost to you, when you make a purchase!
Wayfair is looking to hire French Bilingual Customer Service Specialists for their virtual customer service team.
First things first:
Where Are They Hiring?
Anywhere in the United States.
What Will I Be Required To Do?
- Help customers who are seeking assistance with post-order issues such as refunds, replacements, delivery status or any other issues.
- Build customer loyalty, meet customer needs and efficiency metrics, issue resolution targets and take advantage of sales opportunities.
- Project a professional image for the company through phone and email interactions.
- Uphold excellent customer service standards.
- Process calls or emails and undertake other job-related duties as may be assigned to you by the Company and/or your supervisor or manager.
What Are The Requirements/Skills?
- Bilingual French.
- Bachelor’s Degree or equivalent experience.
- Excellent communication and relationship building skills needed.
- Passionate about helping customers.
- Service experience, preferably in a call center.
- Ability and successful track record working in a high volume environment.
- Ability to solve problems by thinking analytically.
- Need to be familiar with the latest e-commerce trends.
Anything Else I Need To Know?
Yes. You should be able to:
- sit and stand throughout an eight-hour period or more.
- maintain the required internet speed.
- use a computer keyboard and computer screen.
- use a telephone headset and telephone system.
- handle and solve all types of customer service issues via phone and/or email.
PS: Offers for this position will be subject to successful completion of a background check, including criminal history and drug screening.
For all the bit by bit details, please visit the Wayfair Careers page.
OTHER Work at Home Jobs That You MUST Check Out!
Global Test Market: Join the world’s NO. 1 survey site and earn cash by sharing your opinion.
E-poll Surveys: Complete surveys that have to do with the entertainment industry and earn cold-hard cash!
Ebates: Save money every time you shop online. Get a free $10 when you sign up!
Harris Poll Online: Win coveted gift cards from your favorite stores and save money!