Wayfair Is Hiring WAH FRENCH Customer Service Specialists

Last updated on July 11, 2020

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 Bonjour!

Wayfair is looking to hire French Bilingual Customer Service Specialists for their virtual customer service team.

First things first:

Who’s Wayfair?

Wayfair Inc is an e-commerce company that sells a gazillion home furnishings and was founded in 2002.
 
If you’re looking for an environment where there’s constant learning, growth, and dynamism, you’ll feel right at home at Wayfair.

Where Are They Hiring?

Anywhere in the United States.

What Will I Be Required To Do?

  • Help customers who are seeking assistance with post-order issues such as refunds,  replacements, delivery status or any other issues.
  • Build customer loyalty, meet customer needs and efficiency metrics, issue resolution targets and take advantage of sales opportunities.
  • Project a professional image for the company through phone and email interactions.
  • Uphold excellent customer service standards.
  • Process calls or emails and undertake other job-related duties as may be assigned to you by the Company and/or your supervisor or manager.

What Are The Requirements/Skills?

  • Bilingual French.
  • Bachelor’s Degree or equivalent experience.
  • Excellent communication and relationship building skills needed.
  • Passionate about helping customers.
  • Service experience, preferably in a call center.
  • Ability and successful track record working in a high volume environment.
  • Ability to solve problems by thinking analytically.
  • Need to be familiar with the latest e-commerce trends.

Anything Else I Need To Know?

Yes. You should be able to:

  • sit and stand throughout an eight-hour period or more.
  • maintain the required internet speed.
  • use a computer keyboard and computer screen.
  • use a telephone headset and telephone system.
  • handle and solve all types of customer service issues via phone and/or email.

PS:  Offers for this position will be subject to successful completion of a background check, including criminal history and drug screening.

For all the bit by bit details, please visit the Wayfair Careers page.

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About the author

Virginia Nakitari is a work from home mom passionate about making money online. She's here to show you legitimate companies offering full-time, part-time and remote jobs from home! Stay tuned!

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